Usage-based Pricing Structure
There are additional costs that are separate from the monthly subscription price.
Just like any other services offering systems to make: phone calls, send texts, send emails, trigger actions, and AI actions all bear usage-based prices that are separate from the plan's monthly subscription price.
All prices shown here are USD($).
Your account credits go towards all of these usage-based products.
Pricing varies between regions and products for this reason we will be providing
basic info and pricing for all the top-used product categories based on US/Canada pricing.
Phone Numbers
All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the
US/Canada:
Local Numbers: $1.21 / month
Toll-Free Numbers: $2.26 / month
Messaging Service - SMS
The SMS pricing is based on the number of segments a message has, the pricing in US/Canada is as follows:
Outbound SMS: $0.0083/ segment
Inbound SMS: $0.0083/ segment
This pricing is both for the local and toll-free numbers.
Messaging Service - MMS
The MMS pricing is based on the number of segments a message comprising of, the pricing for US/Canada is as follows:
Outbound SMS: $0.0210 / segment(From local and toll-free numbers)
Inbound SMS: $0.0105 / segment (To local numbers, $0.0210 to toll-free numbers)
Voice Calls
The Voice calls pricing is based on the duration of the call in minutes, the pricing for the US/Canada is as follows:
Outbound Call: $0.0147/ minute (From local and toll-free numbers)
Inbound Call: $0.0090/ minute (To local numbers, $0.023 to toll-free numbers)
The voice calls to Alaska and Yukon Territory will not be charged based on the above prices. For all the other countries, the pricing will also be based on Twilio's pricing .
Note: The outbound calls have 2 legs so the actual cost of an outbound call will be $0.018(Outbound call + Client Minutes)
Number validation - Carrier Lookup
All the number validations irrespective of the country are charged at $0.00525/validation.
Number Format Lookups
All the number formats look up to support calls are free of cost.
Other Charges
Below are some additional categories that are also charged at the same price as Twilio:
Client Minutes for Calling
Call Recording
Answering Machine Detection
Voicemail drops
Conference Calls
This is for the call flow, we have both outbound and inbound in a conference so those are for the global conference charges.
Carrier Charges:
SMS carrier fees are charges that are applied by the recipients carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number
Making Calls
680 minutes
Receiving Calls
1125 minutes
Text Messages
1205 segments
General Pricing:
We charge $0.70 for 1000 emails. (compared to $0.80/1000 with MailGun.)
Email Verification Pricing:
We charge $2.60 per 1000 email verifications. (compared to $12.00/1000 with MailGun)
Emails
14285 emails
Verified Emails
3845 emails verified
Content AI Pricing:
Content AI consists of using AI to create text and images.
Pricing for Content AI is:
$0.0945/1000 Words and $0.063/ Image
Words
105820 Words
Images
160 Images
Workflow AI Pricing:
Workflow AI consists of using AI for advanced workflow automations.
Pricing for Workflow AI is:
$0.0315/GPT 4 executions and $0.0158/ GPT 3.5 executions
GPT 4
315 Executions
GPT 3.5
635 Executions
Conversation AI Pricing:
Conversation AI consists of using AI for any conversations within CloudNexx including: FB, SMS, IG, Web Chat, Live Chat, GBP.
Pricing for Conversation AI is:
$0.021/Message
Conversation AI Unlimited Plan:
$55/MO
Unlimited Conversation AI messages
Unlimited bot training
Auto-Pilot and Suggestive Modes
Multiple bot intents
(**ONLY FOR CONVERSATION AI**)
Messages
475 Messages
Reviews AI Pricing:
Reviews AI consists of using AI for responding to reviews left on your company automatically.
Pricing for Reviews AI is:
$0.084/review response
Responses
120 Responses
Premium actions and trigger unlocks advanced capabilities such as connecting workflows to external systems or software - without using expensive third-party automation tools like Zapier, Integromat, or PabblyConnect.
Pricing for Premium Triggers & Actions:
$0.0105/Action
Actions
950 Actions
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